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PRIVACY POLICY & LEGAL.

SECTION 1 – COLLECTION OF PERSONAL INFORMATION
When you engage with our website or make a purchase from “CASONÁ,” we collect certain personal information that you provide, including your name, address, and email address. Additionally, when you browse our website, we automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.
Email Marketing: With your consent, we may send you emails about our brand, new products, and other updates.

SECTION 2 – CONSENT
How We Obtain Consent:
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for delivery, or request a return, you consent to our collecting and using your information solely for those specific purposes. If we require your personal information for any secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to decline.
Withdrawal of Consent:
Should you change your mind after giving your consent, you may withdraw it at any time. To do so or to request further information, contact us at info@shopcasona.com.

SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – HOSTING PLATFORM
Our website is hosted on WordPress, which provides the online e-commerce platform that allows us to sell our products and services to you. Your data is stored on secure servers with appropriate safeguards.
Payment: If you choose a direct payment gateway to complete your purchase, WordPress stores your credit card data, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways follow PCI-DSS standards.

SECTION 5 – THIRD-PARTY SERVICES
While we use third-party providers, they collect, use, and disclose your information only to the extent necessary for their services. Some providers may have their own privacy policies governing your purchase-related transactions. We recommend reviewing their privacy policies for an understanding of how they handle your personal information.
Please be aware that certain providers may be located in a different jurisdiction than you or us. When you engage in a transaction with such providers, your information may become subject to the laws of their jurisdiction.
Links: When you click on links on our website, you may be redirected away from our site. We are not responsible for the privacy practices of other websites, so we encourage you to read their privacy statements.
Google Analytics: We use Google Analytics to understand our website’s visitors and the pages they access. This helps us improve our services.

SECTION 6 – SECURITY
To protect your personal information, we implement reasonable precautions and follow industry best practices. We use secure socket layer technology (SSL) to encrypt your credit card information when provided. While no method of transmission over the Internet is entirely secure, we adhere to PCI-DSS requirements and additional industry standards to safeguard your data.

SECTION 7 – COOKIES
Our website uses cookies to enhance your browsing experience. These cookies may include session tokens and tracking cookies to gather information about your visit.

You can choose to opt out of cookies if you wish.

SECTION 8 – AGE OF CONSENT
By using our website, you confirm that you are of the age of majority in your state or province of residence, or that you have the necessary consent to allow any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Please review it periodically for updates. Material changes will take immediate effect upon posting on our website. In case of significant changes, we will notify you.
In the event of an acquisition or merger, your information may be transferred to new owners to ensure continuity of service.

SECTION 11: TERMS AND CONDITIONS
When placing an order, you will be prompted to click ‘purchase’ to confirm your purchase. Upon confirmation, CASONÁ will commence processing your order. Please note that once your order is placed, it cannot be modified or cancelled. By confirming your ‘purchase,’ you acknowledge and accept the entire Terms and Conditions of the sale. Additionally, you will receive an email containing the details of your order.

Any data recorded on the www.casoná.com website will serve as evidence of the transaction between CASONÁ and its customers.
In the event of a dispute between CASONÁ and a customer regarding a transaction or purchase made on the www.casoná.com website, the data recorded on www.casoná.com will be retained as irrefutable proof of the transaction.

Orders for CASONÁ items/products can only be made by individuals or companies for personal use and not for resale purposes. Any resale or distribution of CASONÁ items/products purchased through the website, www.casoná.com, is strictly prohibited.

For any complaints, please contact us via email at care@shopcasona.com.

CASONÁ reserves the right to update these Terms and Conditions at any time. By placing an order through the CASONÁ website, you agree to accept the Terms and Conditions in effect at the time of purchase.

QUESTIONS AND CONTACT INFORMATION
For access, correction, amendment, deletion of personal information, registering complaints, or additional information, please contact our Privacy Compliance Officer at info@shopcasona.com.

EXCHANGE FORM

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RETURN FORM

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