Go to content

Basket

The basket is empty

PRIVACY AND LEGAL POLICY.

SECTION 1 – COLLECTION OF PERSONAL INFORMATION
When you interact with our website or make a purchase from “CASONÁ”, we collect certain personal information that you provide to us, including your name, address and email. Additionally, when you browse our website, we automatically receive your computer's Internet Protocol (IP) address to help us understand your browser and operating system.
Email Marketing: With your consent, we may send you emails about our brand, new products and other updates.


SECTION 2 – CONSENT
How We Obtain Consent:
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery or request a return, you consent to our collection and use of your information solely for those purposes. If we need your personal information for any other reason, such as marketing, we will ask for your express consent or give you the opportunity to object.
Withdrawal of Consent:
If you change your mind after giving your consent, you can withdraw your consent at any time. To do so or to request more information, contact us at info@shopcasona.com.


SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.


SECTION 4 – HOSTING PLATFORM
Our website is hosted on WordPress, which provides the online e-commerce platform that allows us to sell our products and services. Your data is stored on secure servers with appropriate safeguards.
Payment: If you choose a direct payment gateway to complete your purchase, WordPress stores your credit card data, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways follow PCI-DSS standards.


SECTION 5 – THIRD PARTY SERVICES
Although we use third-party providers, they only collect, use and disclose your information to the extent necessary for their services. Some vendors may have their own privacy policies that govern transactions related to your purchase. We recommend that you review their privacy policies to understand how they handle your personal information.
Please note that certain providers may be located in a different jurisdiction than either you or us. When you conduct a transaction with such vendors, your information may be subject to the laws of their jurisdiction.
Links: When you click on links on our website, you may be directed away from our site. We are not responsible for the privacy practices of other websites, so we encourage you to read their privacy statements.
Google Analytics: We use Google Analytics to understand our website visitors and the pages they visit. This helps us improve our services.


SECTION 6 – SECURITY
To protect your personal information, we implement reasonable precautions and follow industry best practices. We use secure socket layer (SSL) technology to encrypt your credit card information when provided. While no method of transmission over the Internet is completely secure, we comply with the requirements of PCI-DSS and other industry standards to protect your data.


SECTION 7 – COOKIES
Our website uses cookies to improve your browsing experience. These cookies may include session tokens and tracking cookies to collect information about your visit.
You can choose not to accept cookies if you wish.


SECTION 8 – AGE OF CONSENT
By using our website, you confirm that you are of legal age in your state or province of residence, or that you have the necessary consent to allow any minor dependents to use this site.


SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Please check back periodically for updates. Material changes will be effective immediately upon posting on our website. In case of important changes, we will notify you.
In the event of an acquisition or merger, your information may be transferred to the new owners to ensure continuity of service



SECTION 11: TERMS AND CONDITIONS
When placing an order, you will be asked to click 'buy' to confirm your purchase. After confirmation, CASONÁ will begin processing your order. Please note that once your order is placed, it cannot be modified or cancelled. By confirming your 'purchase', you acknowledge and accept all the Terms and Conditions of sale. Additionally, you will receive an email with the details of your order.

Any data registered on the site www.casoná.com will serve as proof of the transaction between CASONÁ and its clients.

In the event of a dispute between CASONÁ and a client regarding a transaction or purchase made on the site www.casoná.com, the data registered on www.casoná.com will be kept as irrefutable proof of the transaction.

Orders for CASONÁ products can only be placed by individuals or companies for personal use and not for resale purposes. Any resale or distribution of CASONÁ products purchased through the website www.casoná.com is strictly prohibited.

For any complaints, please contact us by email at care@shopcasona.com.

CASONÁ reserves the right to update these Terms and Conditions at any time. By placing an order through the CASONÁ website, you accept the Terms and Conditions in force at the time of purchase.


QUESTIONS AND CONTACT

For access, correction, modification, deletion of personal information, registration of complaints or additional information, contact our Privacy Compliance Officer at info@shopcasona.com.